Resolving incident as AWS and upstream vendors have stabilized
Posted Oct 21, 2025 - 09:10 PDT
Monitoring
Our auth provider has deployed a fix and users should now be able to log into Clarify. We'll continue monitor the situation
Posted Oct 20, 2025 - 18:53 PDT
Update
Our auth vendor is working on a fix, we'll continue monitoring the situation
Posted Oct 20, 2025 - 16:56 PDT
Update
Our upstream auth vendor is still experiencing an incident. We're closely monitoring the situation and will provide an update as soon as possible
Posted Oct 20, 2025 - 15:31 PDT
Identified
Our upstream auth vendor is experiencing an incident. We're closely monitoring the situation and will provide an update as soon as possible
Posted Oct 20, 2025 - 13:26 PDT
Update
We are continuing to investigate this issue.
Posted Oct 20, 2025 - 12:11 PDT
Investigating
We are seeing timeouts when attempting to log into Clarify. We're currently investigating. This may be related to the AWS outage affecting our upstream auth vendor