Clarify App Not Available

Incident Report for Clarify

Resolved

A fix to prevent recurrence of this issue was implemented and rolled out.

Posted Jul 16, 2026 - 15:08 PDT

We are implementing a fix to prevent the issue from recurring. The system is stable now.

Posted Jul 16, 2026 - 13:01 PDT

We are continuing to investigate this issue and are also seeing a downstream outage of our AI provider.

Posted Jul 16, 2026 - 12:16 PDT

We are continuing to investigate the issue.

Posted Jul 16, 2026 - 11:56 PDT

We are currently investigating this issue.

Posted Jul 16, 2026 - 11:49 PDT

This incident affected: Web Application, API, and Intelligence.